Privacy Policy

COOKIE NOTICE
This may come as a surprise, but we do not use any cookies on this website. Check here: https://www.cookieserve.com/

PERSONAL DATA USE
Our web hosting provider keeps logs of connections to this site so that we can detect and prevent malicious activity. The logs contain your IP address (which can reveal your geographical location), the date and time of your connection, the pages you’ve visited in what order and for how long, and the browser you’re using (which can reveal the device you’re using as well). We make no use of this data on an individual level unless the traffic looks like an attack, in which case we will block the connection.

Site traffic logs are kept for 3 months then deleted. If we’re investigating suspicious activity then we’ll keep the traffic logs for the time period until the investigation is over.

Why:
It’s in our interest – and yours – that our site is secure and working properly, so this processing of personal data is done on the basis of legitimate interests.

2. Respond to ‘Contact us’ requests
How:
When you use the Contact forms, including the ‘Grab a quote’ forms, the data is sent to us automatically by email from the web server. The data stays on the web server for a month in case the email service is interrupted, then is deleted automatically.

Why:
It’s useful for both First Web Design and you, for us to be able to respond quickly and easily to enquiries, so this processing of personal data is done on the basis of legitimate interests.

3. Understand how the website is used
We only use the data that is sent to us in order to answer your questions or queries or to send you a quotation. The website is only used as a tool for contacting us via the internet.

We DO NOT share your Personal Information with third parties

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@firstwebdesign.co.uk.